Electron Publishing Limited – Terms and Conditions of Business

Please note the following Terms and Conditions of Business which you confirm you understand and agree with when placing an order with us.

SELLER INFORMATION

All merchandise on this site is sold and fulfilled by:

Electron Publishing Limited
Registered in England, company registration number 11570760
VAT Number 306580414

Registered Office
Electron Publishing Limited
1 Buckingham Road
Brighton
East Sussex
BN1 3RA
United Kingdom

+44 (0)7973 518682
+44 (0)1273 777619

pe@electronpublishing.com

www.epemag.com
www.electronpublishing.com

BUYING ONLINE

Electron Publishing Limited offers PE magazine issues and subscriptions, back issues, electronics books, software and project PCBs for delivery worldwide. Our online shop is versatile and easy to use – just browse through the sections, then click on items you wish to buy to put them into your shopping cart. Prices both excluding and including VAT (if applicable, currently 20% in the UK) are given. All transactions are undertaken in accordance with prevailing English law.

You can edit the contents of your shopping cart at any time, and after entering your address details you are not committed to buy until you submit your payment card information. You must set up an account to make purchases or access free downloads. Setting up an account is quick and easy

PAYMENT INFORMATION

We accept PayPal, credit/debit card payments by VISA, Mastercard, Maestro (not Electron cards). You can also print off your order and mail it to our UK office accompanied by a Pounds Sterling (GBP) cheque drawn on a UK bank and made payable to: ‘Practical Electronics’.

There is no minimum credit card order value. Online orders are processed in Pounds Sterling (GBP) by PayPal, an independent secure payment processor that handles all online (including debit and credit cards) payments on our behalf.

If you are shopping from overseas, your credit card company will convert the transaction into your own local currency at exchange rates determined by them. It’s safe and secure, and nearly all overseas customers pay this way.

BACK ORDERS

Due to circumstances beyond our control, we may sometimes need to cancel and refund some items, e.g. books that have gone out of print and are no longer available. Refunds will be made in Pounds Sterling via PayPal or cheque.

POSTAGE RATES

Deliveries within the UK include postage and packing. For all other orders, a quotation for postage will be shown before you check out, based on the weight and destination of your order.

DELIVERY TIMES

We endeavour to send your order within seven business days (UK) or less. However please allow up to 28 days delivery. Deliveries to international destinations may take longer, depending on factors beyond our control.

VAT CHARGES

Prices are shown including Value Added Tax (VAT). For orders shipped in the UK or to other EU (European Union) addresses, 20% VAT is automatically included. Books and magazines are 0% zero rated. If you are an EU customer with a VAT Number, you can apply to pay VAT-exclusive prices, please see ‘EU VAT EXEMPTION’ next.

EU VAT EXEMPTION

If you are EU VAT-registered (excluding the UK) and wish for VAT not to be applied to your order, please email us with your Order Reference number and your VAT Reg. Number beforehand. Otherwise, VAT will be applied automatically to all EU orders and no refund of VAT can be made afterwards.

FOR CUSTOMERS OUTSIDE THE EU

All orders from OUTSIDE the EU are VAT FREE and VAT-exclusive prices will automatically be applied. You will be charged postage only. You may also be liable for import duties or customs clearance fees, please check with your country’s Customs Department if necessary. It is entirely the customer’s responsibility to meet such fees.

CANCELLATIONS AND RETURNS

If you have a problem with your order, please contact us straight away (see ‘SELLER INFORMATION’). We will try our utmost to help.

All merchandise is guaranteed to be as described. Under the (UK) Consumer Contracts Regulations 2013, consumers can cancel an order any time before receiving goods, and up to 14 calendar days after receiving them. Consumers then have up to 14 calendar days after cancelling, to return any unwanted goods.

Some goods cannot be returned if you change your mind, including magazines, periodicals, specially-ordered reprints, CDs, videos and computer software where the packaging or wrapping has been unsealed, or items that have been used, eg printed circuit boards. Your statutory rights are not affected in any way.

Transactions made in foreign currencies will be reimbursed via PayPal. Note that any minor exchange rate differences that result are beyond our control.

The cost of returning unwanted goods is entirely the responsibility of the customer. You must take good care of goods while they are in your possession and they are returned entirely at the customer’s risk: ensure a proof of posting is obtained or use a Recorded Delivery service. We may make a deduction for excessive or unreasonable damage or wear and tear that customers may have caused to products or packaging when goods were in their control.

DIGITAL DOWNLOADS

Electronic versions of our publication can be ordered from the PE online shop which will be delivered to you in a downloadable format. Pursuant to the Consumer Contracts Regulations 2013, by submitting your order online you expressly consent to subscribe to this digital content and that a 14-day cancellation period does not apply. No refunds will be given for downloadable content.

SELLER INFORMATION

If you need to contact us, please email, call or write to us at Electron Publishing Limited, and we will try our best to help.

Electron Publishing Limited
1 Buckingham Road
Brighton
East Sussex
BN1 3RA
United Kingdom

+44 (0)7973 518682
+44 (0)1273 777619

pe@electronpublishing.com

www.epemag.com
www.electronpublishing.com

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